SYSTEMS STATUS

PeachNet Virtual Data Center - VM Consoles Outage
Investigating - Information Technology Services (ITS) has confirmed that PeachNet Virtual Data Center - VM Consoles is down. Information Technology Services (ITS) are actively working to troubleshoot this issue. If you have an emergency that requires console access, please contact the ITS Helpdesk at 706-583-2001.
May 31, 2024 - 15:30 EDT

About This Site

The University System of Georgia's Services Status Page provides up-to-date information about the operations of USG IT systems and services.

Augusta University Financials Operational
Augusta University Financials ? Operational
Augusta Health eShop ? Operational
AUFPLAY Operational
Data Warehouse and Business Intelligence ? Operational
GA DOE K-12 Network ? Operational
GAfutures ? Operational
GALILEO - Georgia's Virtual Library ? Operational
GALILEO ? Operational
GIL ? Operational
GIL Express ? Operational
Georgia Archives ? Operational
ARCNAS ? Operational
Content Manager ? Operational
Finding Aids ? Operational
Historical Organizations Directory ? Operational
Virtual Vault ? Operational
GeorgiaBEST Banner Managed Services ? Operational
Abraham Baldwin Agricultural College Operational
Albany State University Operational
Atlanta Metropolitan State College Operational
Clayton State University Operational
College of Coastal Georgia Operational
Columbus State University Operational
Dalton State College Operational
East Georgia State College Operational
Fort Valley State University Operational
Georgia College and State University Operational
Georgia Gwinnett College Operational
Georgia Southern University Operational
Georgia Southwestern State University Operational
Gordon State College Operational
Middle Georgia State University Operational
Savannah State University Operational
South Georgia State College Operational
University of West Georgia Operational
Valdosta State University Operational
GeorgiaBEST Degree Works Managed Services ? Operational
Abraham Baldwin Agricultural College Operational
Albany State University Operational
Atlanta Metropolitan State College Operational
College of Coastal Georgia Operational
Columbus State University Operational
Dalton State College Operational
Fort Valley State University Operational
Georgia Gwinnett College Operational
Georgia Southwestern State University Operational
Middle Georgia State University Operational
Savannah State University Operational
South Georgia State College Operational
GeorgiaFIRST Financials ? Operational
GeorgiaFIRST PeopleSoft Financials ? Operational
GeorgiaFIRST Marketplace ? Operational
TeamMate Audit Management System ? Operational
FPLAY Operational
GeorgiaFIRST Marketplace UIT Operational
Georgia ONmyLINE ? Operational
GeorgiaVIEW Online Learning ? Operational
GeorgiaVIEW Online Learning Environment (QPROD) Operational
GeorgiaVIEW Online Learning Environment (XPROD) Operational
Augusta University Operational
Georgia Southern University Operational
Albany State University (QPROD) Operational
Atlanta Metropolitan State College (QPROD) Operational
Georgia College and State University (QPROD) Operational
Georgia Gwinnett College (QPROD) Operational
Georgia Highlands College (QPROD) Operational
Gordon State College (QPROD) Operational
Kennesaw State University (QPROD) Operational
Savannah State University (QPROD) Operational
South Georgia State College (QPROD) Operational
University of Georgia (QPROD) Operational
USG Training Initiatives (QPROD) Operational
GeorgiaVIEW Community (QPROD) Operational
Abraham Baldwin Agricultural College (XPROD) Operational
Clayton State University (XPROD) Operational
College of Coastal Georgia (XPROD) Operational
Columbus State University (XPROD) Operational
Competency Based Education (XPROD) Operational
Dalton State College (XPROD) Operational
East Georgia State College (XPROD) Operational
Fort Valley State University (XPROD) Operational
Georgia Online Virtual Instruction Enterprise Wide (GoVIEW) (XPROD) Operational
Georgia Southwestern State University (XPROD) Operational
Georgia State University (XPROD) Operational
Middle Georgia State University (XPROD) Operational
University of North Georgia (XPROD) Operational
University of West Georgia (XPROD) Operational
USG Human Resources Office of Organizational Development (XPROD) Operational
USG Strategic Initiatives (SREB, RESA, AMAC, OUTREACH Best Practices) (XPROD) Operational
Valdosta State University (XPROD) Operational
INGRESS Registration Sharing System ? Operational
Internal USO Services ? Operational
FS1 File Sharing Service Operational
USO BoardEffect ? Operational
USO Email and Calendar ? Operational
USO SharePoint / OneDrive ? Operational
USO SSO ? Operational
USO Teams ? Operational
USO Telephone System ? Operational
USO VPN ? Operational
USO Corporate Applications ? Operational
USO Conference Rooms/Classrooms Operational
MOVEit Managed File Transfer ? Operational
OneUSG Connect ? Operational
OneUSG Connect – Database ? Operational
OneUSG Connect – Core Practitioner ? Operational
OneUSG Connect – Employee and Manager Self-Service ? Operational
OneUSG Connect – Benefits: Alight ? Operational
OneUSG Connect – Benefits: Retirement @ Work ? Operational
OneUSG Connect – HPLAY ? Operational
OneUSG Connect - HPRE ? Operational
OneUSG Connect- Careers Applicant Access ? Operational
OneUSG Connect – HTRN ? Operational
OneUSG Connect - TCP Time Clocks Operational
PeachNet Cloud Services ? Degraded Performance
PeachNet Virtual Data Center ? Degraded Performance
PeachNet Cloud Backup ? Operational
PeachNet Network ? Operational
Abraham Baldwin Agricultural College Operational
Albany State University Operational
Apogee Operational
Atlanta Metropolitan State College Operational
Augusta University Operational
Clayton State University Operational
College of Coastal Georgia Operational
Columbus State University Operational
Dalton State College Operational
East Georgia State College Operational
Fort Valley State University Operational
Georgia Archives Operational
Georgia College & State University Operational
Georgia Department of Audits Operational
Georgia Department of Transportation Operational
Georgia Gwinnett College Operational
Georgia Highlands College Operational
Georgia Institute of Technology Operational
Georgia Law Reapportionment Office Operational
Georgia Public Library Service Operational
Georgia Southern University Operational
Georgia Southwestern State University Operational
Georgia State University Operational
Georgia Student Finance Commission Operational
Gordon State College Operational
Kennesaw State University Operational
Middle Georgia State University Operational
Savannah State University Operational
South Georgia State College Operational
University of Georgia Operational
University of North Georgia Operational
University of West Georgia Operational
ITS Data Center (DB300) ? Operational
UGA Data Center (Boyd) Operational
USO Athens Office Operational
USO Atlanta Office Operational
USO Shared Services Center Operational
Valdosta State University Operational
ServiceNow ? Operational
USG Identity Proxy ? Operational
USG Status Page ? Operational
USG Technology Store ? Operational
USO Cybersecurity Alerts ? Operational
Web Services (www.usg.edu) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
GeorgiaVIEW Scheduled Maintenance - East Georgia State College Pathify Maintenance Jun 2, 2024 19:00 - Jun 3, 2024 03:00 EDT
East Georgia State College will be executing a major upgrade to Pathify customer environments in the near future. This upgrade is designed to improve overall performance and scalability.

This maintenance will occur from Sunday, June 2, 2024, at 7:00 p.m. until Monday, June 3, 2024, at 3:00 a.m.

During this time, there could be issues when attempting to authenticate into Brightspace both on and off campus.
Posted on May 28, 2024 - 16:09 EDT
INGRESS Scheduled Maintenance: Service Affecting Jun 4, 2024 23:00 - Jun 5, 2024 00:00 EDT
Information Technology Services (ITS) will be completing scheduled maintenance for the INGRESS service on Tuesday, June 4, 2024, from 11:00 p.m. until Wednesday, June 5, 2024, at 12:00 a.m.

During this time, all users will be unable to access INGRESS.
Posted on May 31, 2024 - 12:11 EDT
PeachNet Scheduled Maintenance - TELX and Georgia Gwinnett College Jun 4, 2024 23:00 - Jun 5, 2024 07:00 EDT
Zayo will be performing fiber maintenance between these two locations. No outages are expected and services on the North Ring will run in protect.

This maintenance will occur on Tuesday, June 4, 2024, at 11:00 p.m. until Wednesday, June 5, 2024, at 7:00 a.m.
Posted on May 23, 2024 - 15:38 EDT
Systems Support Services Scheduled Maintenance - ldap.bor.usg.edu Jun 5, 2024 23:00 - Jun 6, 2024 02:00 EDT
Information Technology Services (ITS) will be performing scheduled maintenance on the ldap.bor.usg.edu service, this change will impact the related services listed below.

This maintenance will occur from Wednesday, June 5, 2024, at 11:00 p.m. until Thursday, June 6, 2024, at 2:00 a.m.

While not expected, during this time there may be service interruptions for any service using the USG Identity Proxy. During this maintenance window, there are expected service interruptions for the USO SSO, and any related services.

- Augusta University Financials
- Concord
- Equifax Compliance Center
- GeorgiaFIRST Financials
- Gitlab
- MOVEit Managed File Transfer
- OneUSG Connect
- OneUSG Connect Benefits (Alight)
- OnSpring
- ServiceNow
- TIAA Retirement at Work
- USG Identity Proxy
- USO BoardEffect
- USO SSO
- Web Services
Posted on May 29, 2024 - 14:03 EDT
System Maintenance Scheduled for FPROD & AUFPROD Release 5.94 & 1.64 Jun 7, 2024 23:00 - Jun 8, 2024 12:00 EDT
GeorgiaFIRST Financials will be unavailable for scheduled maintenance (Release 5.94 and AU Release 1.64) from Friday, June 7, 2024, at 11:00 p.m. until Saturday, June 8, 2024, at 12:00 p.m.

The following applications will not be available during this scheduled maintenance window:

- GeorgiaFIRST PeopleSoft Financials production (FPROD)
- PSQUEST access
- GeorgiaFIRST Marketplace access
- Expenses and ePro Self-Service Portal
- Augusta University PeopleSoft Financials Production (AUFPROD)
- Health eShop Access
Posted on May 02, 2024 - 11:22 EDT
PeachNet Scheduled Fiber Maintenance between TELX and Georgia Gwinnett College Jun 24, 2024 23:00 - Jun 25, 2024 23:00 EDT
Zayo will be performing fiber maintenance between these two locations. No outages are expected and services on the North Ring will run in protect.

This maintenance will occur on Monday, June 24, 2024, at 11:00 p.m. until Tuesday, June 25, 2024, at 11:00 p.m.
Posted on May 20, 2024 - 15:07 EDT
Past Incidents
Jun 1, 2024

No incidents reported today.

May 31, 2024
Systems Support Services Maintenance - Moveit Managed File Transfer (files.usg.edu)
Completed - The scheduled maintenance has been completed.
May 31, 19:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 18:00 EDT
Scheduled - Information Technology Services (ITS) will be performing emergency maintenance for MoveIT Managed File Transfer (files.usg.edu). During this time there are no expected interruptions to the service.

This maintenance will occur on Friday, May 31, 2024, at 6:00 p.m. until 7:00 p.m.
May 31, 15:36 EDT
PeachNet Scheduled Maintenance - GIT Router Migration
Completed - The scheduled maintenance has been completed.
May 31, 07:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 23:01 EDT
Scheduled - Network Support Services (NSS) will be migrating the Georgia Institute of Technology (GIT) site to a new router.

This maintenance will occur on Thursday, May 30, 2024, at 11:00 p.m. until Friday, May 31, 2024, at 7:00 a.m.

Sites affected: Georgia Institute of Technology (GIT), Georgia State University (GSU), and Georgia Department of Transportation (GDOT).
May 30, 14:03 EDT
PeachNet Scheduled Maintenance - DB300 Switch Changes
Completed - The scheduled maintenance has been completed.
May 31, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 23:01 EDT
Scheduled - Network Support Services (NSS) will be migrating SSS production UCS services to the new DB300 switch infrastructure. This maintenance will occur from Thursday, May 30, 2024, at 11:00 p.m. until Friday, May 31, 2024, at 7:00 a.m.

Production services on the SSS LUCS and TUCS chassis will have redundancy, so no network outages are expected.

Components Affected:

* Augusta University Financials
* Data Warehouse and Business Intelligence
* Georgia Archives (everything except ARCNAS)
* GeorgiaBEST Banner Managed Services
* GeorgiaBEST Degree Works Managed Services
* GeorgiaFIRST Financials
* Georgia ONmyLINE
* INGRESS Registration Sharing System
* MOVEit Managed File Transfer
* OneUSG Connect
* Web Services (www.usg.edu)
* Affordable Learning Georgia
* Georgia Archives
* Georgia Film Academy
* GAtracs
* GoBackMoveAhead
* Jimmy Carter Library
* USG Budgetary Reporting System
* USG Foundation
May 28, 17:01 EDT
Information Technology Services (ITS) Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 31, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 23:01 EDT
Update - Information Technology Services (ITS) will be performing scheduled maintenance to upgrade directory.bor.usg.edu and mypassword.bor.usg.edu.

Additionally, Information Technology Services (ITS) will be performing scheduled maintenance for MoveIT Managed File Transfer (files.usg.edu) and MoveIT Automation. During this time there may be interruptions for web based traffic to files.usg.edu.

This maintenance will occur from Thursday, May 30, 2024, at 11:00 p.m. until Friday, May 31, 2024, at 2:00 a.m.

Services Impacted:
- USO Corporate Applications
- MOVEIT Managed File Transfer
May 29, 16:50 EDT
Update - We will be undergoing scheduled maintenance during this time.
May 29, 16:47 EDT
Scheduled - Information Technology Services (ITS) will be performing scheduled maintenance to upgrade directory.bor.usg.edu and mypassword.bor.usg.edu.

Additionally, Information Technology Services (ITS) will be performing scheduled maintenance for MoveIT Managed File Transfer (files.usg.edu) and MoveIT Automation. During this time there may be interruptions for web based traffic to files.usg.edu.

This maintenance will occur from Thursday, May 30, 2024, at 11:00 p.m. until Friday, May 31, 2024, at 2:00 a.m.

Services Impacted:
- USO SSO
- USO Corporate Applications
- MOVEIT Managed File Transfer
May 29, 10:16 EDT
May 30, 2024
PeachNet Scheduled Maintenance - SoX Peering Maintenance
Completed - The scheduled maintenance has been completed.
May 30, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 21:00 EDT
Scheduled - Network Support Services (NSS) will be adding new 100Gb BGP peerings with SoX on two core PeachNet routers as well as the core DOE router. The work on the PeachNet side will be adding capacity and should not disrupt service, but there is potential impact for internet bound traffic. Our work on the DOE side will require us to temporarily bring down an existing peering, which will result in reduced overall bandwidth capacity and disruption of Internet2 routes.

This maintenance will occur on Thursday, May 30, 2024, at 9:00 p.m. until 11:00 p.m.

Sites affected: All DOE, PeachNet sites. Impact is not anticipated for PeachNet sites, limited impact expected for DOE.
May 30, 12:21 EDT
Systems Support Services Scheduled Maintenance - Operating System (OS) Patching for Single Sign-on (SSO)
Completed - The scheduled maintenance has been completed.
May 30, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 23:00 EDT
Scheduled - Systems Support Services (SSS) will be performing OS patching on SSO - related systems from Wednesday, May 29, 2024, at 11:00 p.m. until Thursday, May 30, 2024, at 2:00 a.m.

No services are expected to be affected.
May 28, 12:37 EDT
May 29, 2024
PeachNet Virtual Data Center Maintenance
Completed - The scheduled maintenance has been completed.
May 29, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 08:00 EDT
Scheduled - Systems Support Services (SSS) will be performing service affecting maintenance on the PeachNet Virtual Data Center. During this time administrators will not be able to access the interface for managing their VDC environments.

This maintenance will occur from Wednesday, May 29, 2024, at 8:00 a.m. until 12:00 p.m.

Virtual machines (VMs) and VM guests will not be affected and they will continue to run normally during this maintenance period.
May 24, 13:12 EDT
PeachNet Scheduled Maintenance - TELX Circuit Cutover
Completed - The scheduled maintenance has been completed.
May 29, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 23:00 EDT
Scheduled - Network Support Services (NSS) will be migrating our peerings with GTA/GDOT/Accelecom and the remaining backup circuits for campus routers from TELX2 to TELX4. The primary circuit for all campus routers will remain up through this maintenance, so no disruption is expected.

This maintenance will occur from Tuesday, May 28, 2024, at 11:00 p.m. until Wednesday, May 29, 2024, at 7:00 a.m.
May 28, 10:37 EDT
May 28, 2024
May 27, 2024

No incidents reported.

May 26, 2024

No incidents reported.

May 25, 2024

No incidents reported.

May 24, 2024
GeorgiaVIEW Maintenance for PROD - NOT SERVICE AFFECTING
Completed - The scheduled maintenance has been completed.
May 24, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 21:00 EDT
Scheduled - D2L will be conducting non-service affecting maintenance to update the GeorgiaVIEW PROD Online Learning Environments to version 20.24.05 from Thursday, May 23, 2024, at 9:00 p.m. until Friday, May 24, 2024, at 9:00 a.m.

This maintenance is NOT expected to affect GeorgiaVIEW access or service. If this maintenance adversely impacts server performance, additional information will be posted here. If you experience any issues with GeorgiaVIEW services during this maintenance, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.

USG PROD institutions affected by this maintenance are:

* GeorgiaVIEW Online Learning Environment (QPROD)
* GeorgiaVIEW Online Learning Environment (XPROD)
* Augusta University
* Georgia Southern University
May 20, 10:29 EDT
PeachNet Scheduled Fiber Maintenance between TELX and Georgia Gwinnett College
Completed - The scheduled maintenance has been completed.
May 24, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 23:00 EDT
Scheduled - Zayo will be performing fiber maintenance between these two locations. No outages are expected and services on the North Ring will run in protect.

This maintenance will occur on Thursday, May 23, 2024, at 11:00 p.m. until Friday, May 24, 2024, at 7:00 a.m.
May 23, 17:17 EDT
PeachNet Scheduled Maintenance - TELX4 Circuit Cutover
Completed - The scheduled maintenance has been completed.
May 24, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 23:00 EDT
Scheduled - Network Support Services (NSS) will be migrating one of our redundant internet transit providers as well as a subset of the backup circuits for campus routers from TELX2 to TELX4. Internet bound traffic will be redirected through other providers, and the primary circuit for all campus routers will remain up through this maintenance, so no disruption is expected.

This maintenance will occur on Thursday, May 23, 2024, at 11:00 p.m. until Friday, May 24, 2024, at 7:00 a.m.

No service interruption is expected from this maintenance.
May 21, 13:27 EDT
May 23, 2024
Scheduled DWDM Maintenance - Athens Ring
Completed - The scheduled maintenance has been completed.
May 23, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 23:00 EDT
Scheduled - Communications Consulting Group (CCG) will be cleaning up artifacts related to 1G previous service deletions on the Athens Ring.

This maintenance will occur from Wednesday, May 22, 2024, at 11:00 p.m. until Thursday, May 23, 2024, at 7:00 a.m.

No service interruptions are expected.
May 22, 17:01 EDT
May 22, 2024
PeachNet Scheduled Maintenance - TELX and Georgia Gwinnett College
Completed - The scheduled maintenance has been completed.
May 22, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 23:00 EDT
Scheduled - Zayo will be performing fiber splicing between these two locations. No outages are expected and services on the North Ring will run in protect.

This maintenance will occur on Tuesday, May 21, 2024, at 11:00 p.m. until Wednesday, May 22, 2024, at 7:00 a.m.
May 1, 11:51 EDT
Scheduled Peachnet F5 Maintenance
Completed - The scheduled maintenance has been completed.
May 22, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 23:00 EDT
Scheduled - Network Support Services (NSS) will be patching all production F5s. This maintenance will occur Tuesday, May 21, 2024, at 11:00 p.m. until Wednesday, May 22, 2024, at 3:00 a.m.

This maintenance should not be service affecting.
May 17, 15:38 EDT
May 21, 2024
Scheduled DWDM Maintenance - Atlanta and Augusta Rings
Completed - The scheduled maintenance has been completed.
May 21, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 23:00 EDT
Scheduled - Communications Consulting Group (CCG) will be modifying the IP address configuration of shelves on the Atlanta and Augusta Rings in preparation for upcoming upgrades. No outages are expected.

This maintenance will occur from Monday, May 20, 2024, at 11:00 p.m. until Tuesday, May 21, 2024, at 3:00 a.m.

Services affected: None
May 20, 15:30 EDT
May 20, 2024
May 19, 2024

No incidents reported.

May 18, 2024
Systems Support Services Scheduled Maintenance - Linux Operating System (OS) Patching (Multiple Services Affected)
Completed - The scheduled maintenance has been completed.
May 18, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 23:00 EDT
Scheduled - Systems Support Services (SSS) will be doing Linux OS patching on Friday, May 17, 2024, at 11:00 p.m. until Saturday, May 18, 2024, at 7:00 a.m. GeorgiaBest patching begins at 11:00 p.m. and all other services will begin at 12:00 a.m.

During this period, users will be unable to access the affected services. All patched OSes will be rebooted.

Components Affected:

* Augusta University Financials
* Data Warehouse and Business Intelligence
* Georgia Archives (everything except ARCNAS)
* GeorgiaBEST Banner Managed Services
* GeorgiaBEST Degree Works Managed Services
* GeorgiaFIRST Financials
* Georgia ONmyLINE
* INGRESS Registration Sharing System
* MOVEit Managed File Transfer
* OneUSG Connect
* Web Services (www.usg.edu)
* Affordable Learning Georgia
* Georgia Archives
* Georgia Film Academy
* GAtracs
* GoBackMoveAhead
* Jimmy Carter Library
* USG Budgetary Reporting System
* USG Foundation
May 10, 16:52 EDT
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