SYSTEMS STATUS

Multi-Site DOE Outage Reported - DOE K-12
Investigating - Network Support Services (NSS) is reporting a multi-site DOE outage. All sites have AT&T as their last mile provider. ENA has been notified and is currently working with vendors to investigate the cause. There is no ETR currently. Updates will be provided when possible.

Sites Affected:

DOE K-12

- Jasper County Board of Education
- Morgan County Board of Education
Apr 22, 2025 - 15:44 EDT

About This Site

The University System of Georgia's Services Status Page provides up-to-date information about the operations of USG IT systems and services.

Augusta University Financials Operational
Augusta University Financials ? Operational
Augusta Health eShop ? Operational
AUFPLAY Operational
Data Warehouse and Business Intelligence ? Operational
GA DOE K-12 Network ? Partial Outage
GAfutures ? Operational
GALILEO - Georgia's Virtual Library ? Operational
GALILEO ? Operational
GIL ? Operational
GIL Express ? Operational
Georgia Archives ? Operational
ARCNAS ? Operational
Content Manager ? Operational
Finding Aids ? Operational
Historical Organizations Directory ? Operational
Virtual Vault ? Operational
GeorgiaBEST Banner Managed Services ? Operational
Abraham Baldwin Agricultural College Operational
Albany State University Operational
Atlanta Metropolitan State College Operational
Clayton State University Operational
College of Coastal Georgia Operational
Columbus State University Operational
Dalton State College Operational
East Georgia State College Operational
Fort Valley State University Operational
Georgia College and State University Operational
Georgia Gwinnett College Operational
Georgia Southern University Operational
Georgia Southwestern State University Operational
Gordon State College Operational
Middle Georgia State University Operational
Savannah State University Operational
South Georgia State College Operational
University of West Georgia Operational
Valdosta State University Operational
GeorgiaBEST Degree Works Managed Services ? Operational
Abraham Baldwin Agricultural College Operational
Albany State University Operational
Atlanta Metropolitan State College Operational
College of Coastal Georgia Operational
Columbus State University Operational
Dalton State College Operational
Fort Valley State University Operational
Georgia Gwinnett College Operational
Georgia Southwestern State University Operational
Middle Georgia State University Operational
Savannah State University Operational
South Georgia State College Operational
GeorgiaFIRST Financials ? Operational
GeorgiaFIRST PeopleSoft Financials ? Operational
GeorgiaFIRST Marketplace ? Operational
FPLAY Operational
GeorgiaFIRST Marketplace UIT Operational
Georgia ONmyLINE ? Operational
GeorgiaVIEW Online Learning ? Operational
GeorgiaVIEW Online Learning Environment (QPROD) Operational
GeorgiaVIEW Online Learning Environment (XPROD) Operational
Augusta University Operational
Georgia Southern University Operational
Albany State University (QPROD) Operational
Atlanta Metropolitan State College (QPROD) Operational
Georgia College and State University (QPROD) Operational
Georgia Gwinnett College (QPROD) Operational
Georgia Highlands College (QPROD) Operational
Gordon State College (QPROD) Operational
Kennesaw State University (QPROD) Operational
Savannah State University (QPROD) Operational
South Georgia State College (QPROD) Operational
University of Georgia (QPROD) Operational
USG Training Initiatives (QPROD) Operational
GeorgiaVIEW Community (QPROD) Operational
Abraham Baldwin Agricultural College (XPROD) Operational
Clayton State University (XPROD) Operational
College of Coastal Georgia (XPROD) Operational
Columbus State University (XPROD) Operational
Competency Based Education (XPROD) Operational
Dalton State College (XPROD) Operational
East Georgia State College (XPROD) Operational
Fort Valley State University (XPROD) Operational
Georgia Online Virtual Instruction Enterprise Wide (GoVIEW) (XPROD) Operational
Georgia Southwestern State University (XPROD) Operational
Georgia State University (XPROD) Operational
Middle Georgia State University (XPROD) Operational
University of North Georgia (XPROD) Operational
University of West Georgia (XPROD) Operational
USG Human Resources Office of Organizational Development (XPROD) Operational
USG Strategic Initiatives (SREB, RESA, AMAC, OUTREACH Best Practices) (XPROD) Operational
Valdosta State University (XPROD) Operational
INGRESS Registration Sharing System ? Operational
Internal USO Services ? Operational
FS1 File Sharing Service Operational
USO BoardEffect ? Operational
USO Email and Calendar ? Operational
USO SharePoint / OneDrive ? Operational
USO SSO ? Operational
USO Teams ? Operational
USO Telephone System ? Operational
USO VPN ? Operational
USO Corporate Applications ? Operational
USO Conference Rooms/Classrooms Operational
MOVEit Managed File Transfer ? Operational
OneUSG Connect ? Operational
OneUSG Connect – Database ? Operational
OneUSG Connect – Core Practitioner ? Operational
OneUSG Connect – Employee and Manager Self-Service ? Operational
OneUSG Connect – Benefits: Alight ? Operational
OneUSG Connect – Benefits: Retirement @ Work ? Operational
OneUSG Connect – HPLAY ? Operational
OneUSG Connect- Careers Applicant Access ? Operational
OneUSG Connect – HTRN ? Operational
OneUSG Connect - TCP Time Clocks Operational
PeachNet Cloud Services ? Operational
PeachNet Virtual Data Center ? Operational
PeachNet Cloud Backup ? Operational
PeachNet Network ? Operational
Abraham Baldwin Agricultural College Operational
Albany State University Operational
Apogee Operational
Atlanta Metropolitan State College Operational
Augusta University Operational
Clayton State University Operational
College of Coastal Georgia Operational
Columbus State University Operational
Dalton State College Operational
East Georgia State College Operational
Fort Valley State University Operational
Georgia Archives Operational
Georgia College & State University Operational
Georgia Department of Audits Operational
Georgia Department of Transportation Operational
Georgia Gwinnett College Operational
Georgia Highlands College Operational
Georgia Institute of Technology Operational
Georgia Law Reapportionment Office Operational
Georgia Public Library Service Operational
Georgia Southern University Operational
Georgia Southwestern State University Operational
Georgia State University Operational
Georgia Student Finance Commission Operational
Gordon State College Operational
Kennesaw State University Operational
Middle Georgia State University Operational
Savannah State University Operational
South Georgia State College Operational
University of Georgia Operational
University of North Georgia Operational
University of West Georgia Operational
ITS Data Center (DB300) ? Operational
UGA Data Center (Boyd) Operational
USO Athens Office Operational
USO Atlanta Office Operational
USO Georgia Film Academy Operational
USO Shared Services Center Operational
Valdosta State University Operational
ServiceNow ? Operational
USG Identity Proxy ? Operational
USG Status Page ? Operational
USG Technology Store ? Operational
USO Cybersecurity Alerts ? Operational
Web Services (www.usg.edu) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

GeorgiaVIEW Maintenance for Production - NOT SERVICE AFFECTING Apr 24, 2025 21:00 - Apr 25, 2025 09:00 EDT

D2L will be conducting non-service affecting maintenance to update to the GeorgiaVIEW PROD Online Learning Environments to version 20.25.04 from Thursday, April 24, 2025, at 9:00 p.m. until Friday, April 25, 2025, at 9:00 a.m.

This maintenance is NOT expected to affect GeorgiaVIEW access or service. If this maintenance adversely impacts server performance, additional information will be posted here. In the event that you experience any issues with GeorgiaVIEW services during this maintenance, the USG Service Desk at support@usg.edu or 877-251-2644.
Posted on Apr 23, 2025 - 13:08 EDT

ServiceNow Scheduled Maintenance Apr 24, 2025 22:00-23:00 EDT

Enterprise Service Management will be conducting scheduled maintenance in the ServiceNow Production environment on Thursday, April 24, 2025, from 10:00 p.m. until 11:00 p.m. This work is not expected to affect ServiceNow access or service.
Posted on Apr 21, 2025 - 10:16 EDT
Apr 24, 2025
PeachNet Scheduled Maintenance - Firewall Updates for USO, SSC, 56M
Completed - The scheduled maintenance has been completed.
Apr 24, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 18:00 EDT
Scheduled - Network Support Services (NSS) will be upgrading the firewalls at the University System Office (USOPA/B), the Shared Services Center (SSCPA/B), and the 56 Marietta Street facility (TPA/B). These updates should not be service affecting, and the firewalls in each pair will be updated sequentially to ensure no downtime occurs.

This maintenance will start on Wednesday, April 23, 2025, at 6:00 p.m. until Thursday, April 24, 2025, at 7:00 a.m. 56 Marietta Street facility (TPA/B) will start at 11:00 p.m.

No outages expected. These sites have redundant firewall pairs, and each member of the pair will be updated in sequence to keep a firewall operational during the maintenance.
Apr 17, 16:06 EDT
Apr 23, 2025
PeachNet Scheduled Maintenance - Albany State University (ALB) Router Replacement
Completed - The scheduled maintenance has been completed.
Apr 23, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 20:00 EDT
Scheduled - Network Support Services (NSS) will be replacing a defective router with a new router at Albany State University - East Campus (ALB).

This maintenance will occur on Wednesday, April 23, 2025, from 8:00 p.m. until 10:00 p.m.

There will be a brief outage during the router swap.
Apr 22, 10:15 EDT
Network Outage - Georgia State University (GSUALP)
Resolved - Network Support Services (NSS) has confirmed the stability of network access to Georgia State University (GSUALP). The system should continue operating normally.

In the event that you experience any further issues with network access, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Apr 23, 16:50 EDT
Investigating - Network Support Services (NSS) received notification of a power issue on the North ring for PeachNet affecting both working and protect paths.

No ETR at this time. Updates will be posted here as they become available.
Apr 23, 14:00 EDT
Circuit Outage - Rock Eagle 4-H Center (ROC)
Resolved - Information Technology Services (ITS) has confirmed that the circuit outage has been resolved and access to the network at Rock Eagle 4-H Center (ROC) is functioning normally at this time.

In the event that you experience any further issues with network access, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Apr 23, 08:36 EDT
Investigating - Information Technology Services (ITS) is reporting a circuit outage affecting Rock Eagle 4-H Center (ROC). AT&T is troubleshooting the circuit.
Circuit: 38.KRFN.605932..SB

Updates will be posted here as they become available.
Apr 22, 09:26 EDT
PeachNet Scheduled Fiber Maintenance on North Ring
Completed - The scheduled maintenance has been completed.
Apr 23, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 23:00 EDT
Scheduled - Zayo will be performing a routine fiber splice on the North Ring.

Circuit: FBDK/1390043/001//ZFS

This maintenance will occur on Tuesday, April 22, 2025, at 11:00 p.m. until Wednesday, April 23, 2025, at 7:00 a.m.

No outages are expected, but services will run in protect.
Apr 14, 11:51 EDT
Apr 22, 2025
Shared Services Center (SSC) Scheduled Maintenance - SSC Router Replacement
Completed - The scheduled maintenance has been completed.
Apr 22, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 18:00 EDT
Scheduled - Network Support Services (NSS) will be replacing a defective router with a new router. There will be a brief outage during the router swap.

This maintenance will occur on Tuesday, April 22, 2025, from 6:00 p.m. until 8:00 p.m.
Apr 22, 08:37 EDT
PeachNet Network Outage - North Ring
Resolved - Information Technology Services (ITS) has confirmed that services on the North Ring are functioning normally at this time.

In the event that you experience any further issues with network access, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Apr 22, 08:18 EDT
Investigating - Zayo is investigating a possible interruption, which may be impacting our service. Services are currently running in protect. Updates will be posted here as they become available.

Circuit: FBDK/1390043/001//ZFS

Zayo: TTN-0008600869
Apr 21, 16:03 EDT
PeachNet Scheduled Fiber Maintenance on North Ring
Completed - The scheduled maintenance has been completed.
Apr 22, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 23:00 EDT
Scheduled - Zayo will be performing a routine fiber splice on the North Ring.

Circuit: FBDK/1390043/001//ZFS

This maintenance will occur on Monday, April 21, 2025, at 11:00 p.m. until Tuesday, April 22, 2025, at 7:00 a.m.

No outages are expected, but services will run in protect.
Apr 14, 11:43 EDT
PeachNet Scheduled Maintenance - Firewall Updates for ARCH, ARC, GFA
Completed - The scheduled maintenance has been completed.
Apr 22, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 08:00 EDT
Scheduled - Network Support Services (NSS) will be upgrading the firewalls at the Georgia Archives (ARCHPA/B), the Archives Records Center (ARCPA/B), and the Georgia Film Academy ( GFAPA/B). These updates should not be service-affecting, and the firewalls in each pair will be updated sequentially to ensure no downtime occurs.

This maintenance will occur on Monday, April 21, 2025, at 8:00 a.m. until 5:00 p.m. GFAPA/B will be updated at 9:15 p.m. until 12 a.m. for sensitivity to their class schedule.

No outages expected. These sites have redundant firewall pairs, and each member of the pair will be updated in sequence to keep a firewall operational during the maintenance.
Apr 17, 16:07 EDT
Apr 21, 2025
Systems Support Services Scheduled Maintenance - Powerscale
Completed - The scheduled maintenance has been completed.
Apr 21, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 08:01 EDT
Scheduled - Systems Support Services (SSS) will be performing maintenance on the Powerscale that hosts file shares for the Archives at Morrow.

Systems will reconfigure network settings on the Powerscales to optimize the flow of management network traffic per Dell support’s recommendation. The Powerscales have four nodes each providing a high level of redundancy. During the maintenance, Systems will make changes on each node sequentially, allowing the file shares to fail over seamlessly without any interruption of production services.

This maintenance will occur on Monday, April 21, 2025, from 8:00 a.m. until 12:00 p.m.

This maintenance is not service affecting.
Apr 15, 14:10 EDT
PeachNet Scheduled Fiber Maintenance on North Ring
Completed - The scheduled maintenance has been completed.
Apr 21, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 23:00 EDT
Scheduled - Zayo will be performing a routine fiber splice on the North Ring.

Circuit: FBDK/1390043/001//ZFS

This maintenance will occur on Sunday, April 20, 2025, at 11:00 p.m. until Monday, April 21, 2025, at 7:00 a.m.

No outages are expected, but services will run in protect.
Apr 14, 11:08 EDT
Apr 20, 2025
Apr 19, 2025

No incidents reported.

Apr 18, 2025
PeachNet Network Issues - Georgia Film Academy
Resolved - Information Technology Services (ITS) has confirmed that network access at Georgia Film Academy is functioning normally at this time.

In the event that you experience any further issues with network access, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Apr 18, 14:04 EDT
Investigating - Information Technology Services (ITS) is currently investigating reports of Network Issues at Georgia Film Academy. Affected users may be experiencing issues with access to the Network. Additional information will be posted here when it becomes available.
Apr 18, 13:42 EDT
Apr 17, 2025
ServiceNow Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 17, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 22:00 EDT
Scheduled - Enterprise Service Management will be conducting scheduled maintenance in the ServiceNow Production environment on Thursday, April 17, 2025, from 10:00 p.m. until 11:00 p.m.

This work is not expected to affect ServiceNow access or service.
Apr 14, 17:01 EDT
Apr 16, 2025
System Maintenance Scheduled for FPLAY Database April 14, 2025
Completed - The scheduled maintenance has been completed.
Apr 16, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 08:00 EDT
Scheduled - GeorgiaFIRST Financials non-production environment, FPLAY, will be unavailable beginning on Monday, April 14, 2025, at 8:00 a.m. until Wednesday, April 16, 2025, at 7:00 a.m. for the application of Release 6.04.

This environment is used by institutions for GeorgiaFIRST Marketplace training, prototyping/testing transactions, queries, and Banner integration testing.

If institutional training or testing is scheduled during this time, please adjust your schedule as needed.
Mar 31, 10:45 EDT
Apr 15, 2025

No incidents reported.

Apr 14, 2025
Apr 13, 2025
PeachNet Scheduled Emergency Fiber Maintenance on North Ring
Completed - The scheduled maintenance has been completed.
Apr 13, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 23:00 EDT
Scheduled - Zayo is performing an emergency fiber splice. This maintenance will occur on Saturday, April 12, 2025, from 11:00 p.m. until Sunday, April 13, 2025, at 7:00 a.m.

Zayo: TTN-0008560096
Circuit: FBDK/1390043/001//ZFS

No outages are expected, but services will run in protect.
Apr 11, 13:14 EDT
Apr 12, 2025
GeorgiaVIEW Maintenance for PROD - NOT SERVICE AFFECTING
Completed - The scheduled maintenance has been completed.
Apr 12, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 21:00 EDT
Scheduled - D2L will be conducting non-service affecting maintenance to apply a hotfix to the GeorgiaVIEW PROD Online Learning Environments from Friday, April 11, 2025, at 9:00 p.m. until Saturday, April 12, 2025, 9:00 a.m.

This maintenance is NOT expected to affect GeorgiaVIEW access or service. If this maintenance adversely impacts server performance, additional information will be posted here. In the event that you experience any issues with GeorgiaVIEW services during this maintenance, please contact the USG Service Desk at support@usg.edu or 877-251-2644.

USG PROD institutions affected by this maintenance are:

* GeorgiaVIEW Online Learning Environment (QPROD)
* GeorgiaVIEW Online Learning Environment (XPROD)
* Augusta University
* Georgia Southern University
Apr 11, 19:02 EDT
PeachNet Scheduled Emergency Fiber Maintenance on North Ring
Completed - The scheduled maintenance has been completed.
Apr 12, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 23:00 EDT
Scheduled - Zayo is performing an emergency fiber splice. This maintenance will occur on Friday, April 11, 2025, from 11:00 p.m. until Saturday, April 12, 2025, at 7:00 a.m.

Zayo: TTN-0008560096
Circuit: FBDK/1390043/001//ZFS

No outages are expected, but services will run in protect.
Apr 11, 13:12 EDT
Apr 11, 2025
GeorgiaFIRST Marketplace UIT Downtime
Completed - The scheduled maintenance has been completed.
Apr 11, 19:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 19:00 EDT
Scheduled - The GeorgiaFIRST Marketplace UIT environment will be unavailable from Wednesday, April 9, 2025, at 7:00 p.m. until Friday, April 11, 2025, at 7:00 p.m. for scheduled maintenance.
Mar 31, 13:28 EDT
Network Outages - Abraham Baldwin Agricultural College (ABAC.BB)
Resolved - Information Technology Services (ITS) has confirmed that network access at Abraham Baldwin Agricultural College (ABAC.BB) is functioning normally at this time.

In the event that you experience any further issues with network access, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Apr 11, 08:53 EDT
Investigating - Information Technology Services (ITS) is investigating two overnight router restarts at Abraham Baldwin Agricultural College (ABAC.BB) and is working with vendor support to find the root cause.

Updates will be posted here as they become available.
Apr 10, 08:35 EDT
PeachNet Scheduled Maintenance - Unified Datacenter Firewall (DPA/DPB)
Completed - The scheduled maintenance has been completed.
Apr 11, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 23:00 EDT
Scheduled - Network Support Services (NSS) will be performing maintenance to address logging issues on the Unified Datacenter Firewall (DPA/DPB).

This maintenance will occur on Thursday, April 10, 2025, at 11:00 p.m. until Friday, April 11, 2025, at 2:00 a.m.

This maintenance is not service affecting.
Apr 9, 08:48 EDT
Apr 10, 2025
ServiceNow Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 10, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 22:00 EDT
Scheduled - Enterprise Service Management will be conducting scheduled maintenance in the ServiceNow Production environment on Thursday, April 10, 2025, from 10:00 p.m. until 11:00 p.m.

This work is not expected to affect ServiceNow access or service.
Apr 7, 12:40 EDT
Emergency Peachnet Maintenance for Abraham Baldwin Agricultural College (ABAC.BB)
Completed - The scheduled maintenance has been completed.
Apr 10, 19:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 17:30 EDT
Scheduled - Network Support Services (NSS) will be replacing the router at Abraham Baldwin Agricultural College (ABAC.BB)

This maintenance has been rescheduled for Thursday, April 10, 2025, from 5:30 p.m. until 7:30 p.m.

Services affected: Peachnet and Apogee services for ABAC as well as Peachnet for downstream sites Coastal Plains Experiment Station (CPES) and Georgia Public Safety Training Center (GPSTC).

Services will be down until the router replacement is complete.
Apr 10, 15:46 EDT
Systems Support Services Scheduled Maintenance - Windows Operating System (OS)
Completed - The scheduled maintenance has been completed.
Apr 10, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 23:00 EDT
Scheduled - Information Technology Services (ITS) will be conducting Windows Operating System maintenance on Wednesday, April 9, 2025, at 11:00 p.m. until Thursday, April 10, 2025, at 7:00 a.m.

During this period, the following services may be intermittently unavailable:

- Data Warehouse and Business Intelligence - Authentication
- Georgia Archives: Content Manager
- GeorgiaBEST Banner Managed Services:
- Axiom
- BDM
- CampusLogic Connect
- AIMS Parking services
- MOVEit Managed File Transfer (files.usg.edu)
- SSC MoveIT
- SSC Phones
- USO Active Directory
- USG Foundation Accounting Service
- VPN
Apr 4, 16:06 EDT
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